AHA Endorsement:
Health Care Survey Tools
"Avatar's flexibility, customization options, easy-to-use reporting system and client-focused approach have contributed to our achievement as a Baldrige Award winner. Avatar is an incredibly dedicated partner that helps organizations achieve their employee engagement goals." – Rodger Brown, FACHE, Vice President of Human Resources, North Mississippi Health Services
The ability for health care staff members to provide high-quality care, protect patient safety and deliver a positive patient experience depends on their organization’s culture. To improve on any of these facets, organizations must understand how staff interacts with each other and with patients to form the culture.
Why We Endorse Health Care Survey Tools from Avatar Solutions
The proprietary AHA Signature Due Diligence Process™ selected Avatar Solutions’ Health Care Survey Tools for the tools’ ability to help health care organizations gather valuable insight to improve the overall patient experience. By providing comprehensive surveys and action planning that explore the patient experience and the engagement of employees and physicians, Avatar’s Health Care Survey Tools help organizations positively impact cultures and behaviors.
We found the Avatar solution stands apart for its ability to customize surveys to each organization and patient experience; its collaborative, service-oriented approach; and its actionable data. These combine to help health care organizations reach their goals for positive employee/physician engagement and patient experiences.
Spotlight on Employee Engagement
Nancy at Baptist Health demonstrates how an ideal and engaged health care employee behaves in the workplace.
Avatar’s comprehensive suite of Health Care Survey Tools helps organizations understand the relationships between the major stakeholders in health care — physicians, employees and patients — so they can more effectively define action plans for improvement. The suite includes:
- Employee Engagement Surveys
- Physician Engagement/Satisfaction Surveys
- Patient Experience/Satisfaction Surveys
- Exit Surveys
- New Hire Surveys
Avatar also offers options to measure the Culture of Safety at organizations.
