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Avatar Solutions' Proven Four-Step Process For Successfully Conducting Employee Engagement Surveys
Learn this proven survey process for successfully conducting an employee engagement survey that will deliver actionable data you can use to create positive change.
Survey Timeframe
Our recommended best practice is to complete the survey process within a two-month timeframe. If your organization wishes to accelerate the process, Avatar can be flexible to accommodate this need.
Step 1 – Set-up, Coding Design, and Pre-Administration Communication (5-9 weeks)
The beginning of our survey process includes an initial conference call or site visit to finalize your survey design, coding, pre-administration communication campaign, and project timeline. During the initial setup, your Project Manager will provide our First-Time Client Guide to familiarize you with the tasks and terminology associated with conducting an employee survey. This guide saves you time by clearly outlining all of the key components of the process.
Management Kick-Off Meeting
As a best practice for survey administration, we strongly recommend scheduling a Management Kick-Off Meeting to introduce your upcoming survey process. During this meeting, your leadership team will become aware of the goals and objectives of the survey, get acquainted with the Avatar survey process, and learn how to champion the survey as an important strategic initiative and outcome-based endeavor to increase participation.
Step 2 – Survey Administration (1-2 weeks)
Avatar’s clients have an average participation rate of 76%, whereas the industry average is 60%. We will administer your survey online (Web), offline (paper/pencil), or over the telephone (via Interactive Voice Response). If you prefer, a hybrid approach can be utilized as well. During administration, survey participants can also opt for their own confidential and individualized Personal Employee Engagement Report, PEER.
Step 3 – Data Processing and Online Reporting (2 weeks after survey close)
Avatar offers users access to multiple types of data analyses to fit your needs, all presented in an intuitive format. Within 10 business days of the survey close, your managers can receive access to our online reporting and action-planning system, ActionPro®, to view reports and create action plans.
Robust Online Reporting and Post-Survey Action-Planning Solution
Avatar offers organizations an innovative and flexible online reporting and action-planning solution all available at the click of a button. ActionPro, being an eco-friendly system, eliminates the need for paper reports. The system also frees users from static “PDF jail” where managers are confined to stagnant, pre-determined reports. ActionPro allows users to slice and dice their data into numerous reports up, down, and across the organization, generating as many as needed while displaying only the information they require.
Built with client input, ActionPro transforms post-survey action planning by simplifying and automating it. The system populates items for managers to build action plans around and monitor their effectiveness. The result: action planning that frees managers from what has traditionally been a time-consuming, manual process, ensuring effective action plans are developed and implemented – the point in the survey process where the “ball is dropped” most often by organizations.
Hosted by Avatar and accessed securely over the Internet via web browser, ActionPro requires no additional hardware, connection with other local applications, or software installation for users to benefit from its features.
Step 4 – Post-Survey Consulting (Variable)
At Avatar, we understand that improvement is predicated on the actions taken after the survey is complete. Given our flexibility, we offer two improvement consulting packages to our clients. Our recommended Avatar’s Survey Package focuses on both statistical and qualitative data. This package offers a more complete picture of employee engagement at your organization and prepares your leaders to execute informed, effective action planning, guiding positive change. The second package focuses on the data alone. We encourage you to select the package that best meets your project needs.
Download the full brochure to learn more.
