Health Care Reform: The New Reality for Language Services in Your Hospital
Featuring Wheaton Franciscan Healthcare
- Event Date:
- Event Time: Noon Central
Under the Affordable Care Act (ACA), by 2016 health exchanges and health plans will serve about 22 million enrollees, a quarter of which will be Limited English Proficient (LEP) patients. LEP patients tend to have higher rates of readmission, longer lengths of stay and a higher number of associated complications. The incentives and penalties associated with the ACA provide substantial motivation to improve LEP patient quality of care and patient satisfaction.
During this webinar you’ll hear best practices implemented at Wheaton Franciscan Healthcare, including details on how they structure their LEP program; educate staff and physicians; and achieve ever increasing cost-savings and staff compliance every year.
Attendees Will Learn:
- Models and successful practices to maintain LEP patient quality of care and satisfaction and enhance organizational performance
- How to evaluate language services usage and optimize cost efficiencies
Partner(s):
