Communications Set the Pace for Patient Flow

2012 PFCA Supplemental Report

 

Respondents to the 2012 Patient Flow Challenges Assessment (PFCA) identify Communications as the most persistent root cause of patient flow problems, and specific communications issues are among their top concerns. However, they also cite this root cause as a powerful resource for solving patient flow challenges.

This supplement to the 2012 PFCA provides additional data and perspective about the communications-related issues identified in the main Report. It presents frequently cited communications concerns and challenges, and highlights the investments and process changes that hospitals are making to improve patient flow by improving communications throughout the continuum of care.

 

Communications Solutions

By consistently applying a formal due diligence process, we identify products and services that help hospitals achieve operational excellence. When you select a solution that has earned the AHA Endorsement, you can be confident it has met the highest standards of the AHA.

The below links reveal collapsible content listing all communications-focused solutions that specifically help hospitals overcome the barriers that inhibit effective progression through each of the eight stages of Patient Flow. You can also print a Pocket Reference of this information to share with your colleagues.

Stage 1 Pre-admission and Stage 2 Admission

Emergency Preparedness & Emergency Management from LiveProcess is a centralized web-based platform of services that helps hospitals prepare for and respond to disasters and large-scale health care emergencies with ease and control.

Immediate Response Communication Systems from Vocera is a wearable, hands-free communication device that instantly connects doctors, nurses and staff, enabling rapid response to life-threatening events, on-the-spot decision making, improved patient flow, noise reduction and better patient-centered care.

Interpretation & Translation Services from CyraCom connects personnel by phone to trained medical interpreters and translators fluent in more than 150 languages in 15 seconds, substantially increasing the likelihood of improved medical outcomes.

Kiosks and Portal Solutions from Vecna Medical provide patients access to information, increasing satisfaction levels while enabling hospitals to improve the accuracy of their data, reduce costs and free up staffs to focus on delivering care.

RTLS Visibility Solutions & Analytics from STANLEY Healthcare enables hospitals to monitor and determine the location of patients and equipment in real time, anywhere within their Wi-Fi network with battery-powered RFID attached to people, beds and other assets.

Stage 3 Diagnostic, Stage 4 Procedure and Stage 5 Recovery

Care Transitions from Vocera helps hospitals and ambulatory care providers standardize, manage and monitor the transition of medical information across care units to improve hand-off performance, minimizing treatment delays, medical errors and unsafe practices.

Immediate Response Communication Systems from Vocera is a wearable, hands-free communication device that instantly connects doctors, nurses and staff, enabling rapid response to life-threatening events, on-the-spot decision making, improved patient flow, noise reduction and better patient-centered care.

Interactive Patient Care System from GetWellNetwork transforms televisions in the patient room into an interactive resource, providing on-demand access to a variety of resources to involve patients in their health education, safety, service, discharge preparation and more.

Interpretation & Translation Services from CyraCom connects personnel by phone to trained medical interpreters and translators fluent in more than 150 languages in 15 seconds, substantially increasing the likelihood of improved medical outcomes.

Kiosks and Portal Solutions from Vecna Medical provide patients access to information, increasing satisfaction levels while enabling hospitals to improve the accuracy of their data, reduce costs and free up staffs to focus on delivering care.

Stage 6 Discharge

Care Transitions from Vocera helps hospitals and ambulatory care providers standardize, manage and monitor the transition of medical information across care units to improve hand-off performance, minimizing treatment delays, medical errors and unsafe practices.

Immediate Response Communication Systems from Vocera is a wearable, hands-free communication device that instantly connects doctors, nurses and staff, enabling rapid response to life-threatening events, on-the-spot decision making, improved patient flow, noise reduction and better patient-centered care.

Interactive Patient Care System from GetWellNetwork transforms televisions in the patient room into an interactive resource, providing on-demand access to a variety of resources to involve patients in their health education, safety, service, discharge preparation and more.

Interpretation & Translation Services from CyraCom connects personnel by phone to trained medical interpreters and translators fluent in more than 150 languages in 15 seconds, substantially increasing the likelihood of improved medical outcomes.

RTLS Visibility Solutions & Analytics from STANLEY Healthcare enables hospitals to monitor and determine the location of patients and equipment in real time, anywhere within their Wi-Fi network with battery-powered RFID attached to people, beds and other assets.

Stage 7 Post-discharge

Immediate Response Communication Systems from Vocera is a wearable, hands-free communication device that instantly connects doctors, nurses and staff, enabling rapid response to life-threatening events, on-the-spot decision making, improved patient flow, noise reduction and better patient-centered care.

Interactive Patient Care System from GetWellNetwork transforms televisions in the patient room into an interactive resource, providing on-demand access to a variety of resources to involve patients in their health education, safety, service, discharge preparation and more.

Interpretation & Translation Services from CyraCom connects personnel by phone to trained medical interpreters and translators fluent in more than 150 languages in 15 seconds, substantially increasing the likelihood of improved medical outcomes.

Kiosks and Portal Solutions from Vecna Medical provide patients access to information, increasing satisfaction levels while enabling hospitals to improve the accuracy of their data, reduce costs and free up staffs to focus on delivering care.

Stage 8 Home

Kiosks and Portal Solutions from Vecna Medical provide patients access to information, increasing satisfaction levels while enabling hospitals to improve the accuracy of their data, reduce costs and free up staffs to focus on delivering care.

Web Content Management from Ektron assists hospitals in unifying and streamlining their online marketing presence for increased patient and community engagement, while improving internal operational efficiencies.