AHA Solutions Resources

Case Studies: Delivering Performance Improvement Across the Care Continuum

Case Study

A synopsis of a number of Vocera case studies, including Presbyterian Intercommunity Hospital (PIH) in Whittier, CA and Indiana Heart Hospital (IHH) in Indianapolis, IN.

Challenge: Care Continuum

AHA Endorsement: Vocera Communications

Critical Requirements and Deadlines for The American Recovery and Reinvestment Act (ARRA) Funding

Flyer

Critical Requirements and Deadlines for The American Recovery and Reinvestment Act (ARRA) Funding. 2010-2011 Hospital Qualification and Physician Qualification.

Challenge: Clinical Integration

AHA Endorsement: AT&T - HIE

Making Meaningful Use Count

Whitepaper

Learn how How health care providers can use a collaborative care platform to earn EHR incentives and prepare for accountable care.

Challenge: Clinical Integration, Care Continuum, Cultural Transformation

AHA Endorsement: AT&T - HIE

Proof Positive: Lower Medical Costs with Increased Productivity

Whitepaper

Read the results of a multi-year, independent review conducted by Zoe Consulting, which demonstrates how Interactive Health Outcomes-Based Wellness Programs can lower medical costs and increases productivity.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: Interactive Health

Loss Scenario: Missing Laptop Results in $365,000 in Added Costs

Other

Learn the risks a health care organization loss scenario can present, and how Chubb can save you time, money and liability.

Challenge: Clinical Integration

AHA Endorsement: Chubb

Loss Scenario: PHI Sent to Storage Facility Never Arrived

Other

Learn the risks a health care organization loss scenario can present, and how Chubb can save you time, money and liability.

Challenge: Clinical Integration

AHA Endorsement: Chubb

Loss Scenario: Privacy Notification Expenses Cost a Pretty Penny

Other

Learn the risks a health care organization loss scenario can present, and how Chubb can save you time, money and liability.

Challenge: Clinical Integration

AHA Endorsement: Chubb

Loss Scenario: Stolen Insulin Pumps Contained PHI

Other

Learn the risks a health care organization loss scenario can present, and how Chubb can save you time, money and liability.

Challenge: Clinical Integration

AHA Endorsement: Chubb

Loss Scenerio: Hackers Access Unencrypted PHI

Other

Learn the potential risks a health care organization loss scenerio can present, and how Chubb can save you time, money and liability.

Challenge: Clinical Integration

AHA Endorsement: Chubb

Loss Scenerio: Lost iPad

Other

Learn the risks a health care organization loss scenario can present, and how Chubb can save you time, money and liability.

Challenge: Clinical Integration

AHA Endorsement: Chubb

Continuity of Operations Planning: Lessons Learned from the 2009-H1N1 Pandemic

Whitepaper

In this white paper, review the issue of COOP planning in health care and get real examples of how it could have assisted during the spring and fall of 2009.

Challenge: Care Continuum

AHA Endorsement: LiveProcess

Emergency Management Solutions: Tornados

Article

Learn the benefits of having a centralized communication portal to coordinate response activities during an unpredicted severe weather event.

Challenge: Care Continuum

AHA Endorsement: LiveProcess

LiveProcess in Action: Response to Pandemic Flu

Case Study

Learn how the LiveProcess Event Log can coordinate the most efficient placement of patients among all available beds.

Challenge: Care Continuum

AHA Endorsement: LiveProcess

Learning from a Crisis: Key Steps to Limit Risk

Article

Good risk management practices allow for the management of those risks in a proactive way.

Challenge: Financial Sustainability

AHA Endorsement: Western Litigation, Inc.

Alarming Hospital Behavior

Article

Alarm fatigue -- when hospital workers ignore or shut off patient alarms

Challenge: Financial Sustainability

AHA Endorsement: Western Litigation, Inc.

Analysis of ASHRM Membership Survey on Health Care Captives

Article

This article summarizes the responses for opportunities to educate risk managers more fully on the role captives can play in managing risks.

Challenge: Financial Sustainability

AHA Endorsement: Western Litigation, Inc.

Captive Support for Medmal Crisis

Article

A group of captive experts was assembled to respond to questions on both the history and future of health care captives.

Challenge: Financial Sustainability

AHA Endorsement: Western Litigation, Inc.

Establishing Your Claims Philosophy

Article

Health care captives suffer focus and performance loss without effective claims management.

Challenge: Financial Sustainability

AHA Endorsement: Western Litigation, Inc.

Financial Risk in Health Care

Article

Pamela Popp of West Litigation introduces the Captive Review health care guide 2009 with a breakdown of the world of ART

Challenge: Financial Sustainability

AHA Endorsement: Western Litigation, Inc.

How Will Disclosure Affect Future Litigation?

Article

Disclosure to patients of unanticipated outcomes is a directive and how it impacts future malpractice litigation are all areas of concern.

Challenge: Financial Sustainability

AHA Endorsement: Western Litigation, Inc.

Informed Consent and Expectation Management

Case Study

Interactive educational tool increases awareness of risks, provides information and increases confidence in the provider of the treatment/procedure.

Challenge: Financial Sustainability

AHA Endorsement: Western Litigation, Inc.

Timing of Early Resolution: Working at the Patient's Pace

Article

Post-disclosure status, the steps of the grieving process, the mechanisms for both the risk manager and the provider to successfully bring closure

Challenge: Financial Sustainability

AHA Endorsement: Western Litigation, Inc.

Language Services as Part of the Patient-Centered Culture

Case Study

With a large and diverse population, learn how Palomar Health developed a successful three-pronged approach to their language services program.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: CyraCom, LLC.

The Affordable Care Act & Limited English Proficient Populations: Key Implications for Healthcare Providers

Whitepaper

Learn about the cumulative effect the Affordable Care Act's major incentive for health care organizations can have on providing the most effective services possible for LEP patients before, during, and after treatment.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: CyraCom, LLC.

Recent Veterans of Major EMR Launches Share Insights on Keys to a Robust Go-Live Command Center

Whitepaper

Learn how the placement of a robust Command Center helped one facility tackle the abundance of largely unpredictable issues that always arise during the first week of a system implementation.

AHA Endorsement: CareTech Solutions, Inc.

HIMSS Analytics Stage 7 - The role of OnBase

Flyer

With OnBase meet HIMSS stage 7 with an automated process, hybrid capture solution, and capture documents from ancillary systems.

Challenge: Financial Sustainability

AHA Endorsement: Hyland Software

WESTMED Medical: Leveraging Enterprise Content Management

Case Study

Hyland Software OnBase ECM enabled WESTMED to streamline paperless processes across departments, delivering greater value to the entire organization.

Challenge: Financial Sustainability

AHA Endorsement: Hyland Software

Comprehensive Training Solutions for Healthcare

Other

Simulation-Based Training helps world-class organizations drive consistency and performance across their enterprise to align their employees, customers and partners with key mission objectives.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: Medical Simulation Corporation/Raytheon Professional Services

Is Your Learning Strategy Optimized for the Challenges Ahead?

Flyer

From learning system assessments, curriculum design and content development to training delivery, support and administration, Raytheon Professional Services provides the most effective tools, processes and technology.

Challenge: Care Continuum, Financial Sustainability

AHA Endorsement: Medical Simulation Corporation/Raytheon Professional Services

The Patient Experience Diagnostic"

Advertorial

The Patient Experience Diagnostic allows you to assess your employees’ impact on the patient experience by measuring how well they work with each other and their patients.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: Medical Simulation Corporation/Raytheon Professional Services

Healthcare Learning Diagnostic

Advertorial

The Learning Diagnostic is a process by which healthcare systems can measure the effectiveness and efficiency of their learning system and environment, and develop comparisons to best in class learning organizations outside the healthcare sector.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: Medical Simulation Corporation/Raytheon Professional Services

Customer Insights: University Hospitals

Case Study

Explore how University Hospitals achieved faster, more accurate and standardized credential verification across the entire 11-hospital organization with automated compliance and easy electronic access.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: ShiftWise

Customer Insights: Baton Rouge General

Case Study

Learn how implementing ShiftWise improved the manual ‘paper and pen’ process used to manage supplemental staffing, solving for inefficiencies, cost overruns and employee dissatisfaction.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: ShiftWise

Healthcare Staffing Industry Technology Report: The State of Supplier-Side VMS

Case Study

Hear perspectives through this report on the sweeping transformation of the health care staffing industry and the way clients are working with their staffing suppliers.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: ShiftWise

UNC: Creating An Internal Supplemental Staffing Pool: Ambulatory Care

Case Study

Learn how UNC Healthcare created an internal staffing pool to supplement full-time personnel within the ambulatory setting of their academic medical center, saving $500k in the first year of implementation.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: ShiftWise

Managing Through Change: How Effective Talent Management Can Help You Prepare for Healthcare Reform

Whitepaper

The hospital of the future is evolving. To adapt, healthcare providers must develop a culture that encourages performance improvement, accountability and efficiency.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: Halogen Software

Healthcare HR and the Bottom Line: 5 Focus Areas for Improving HCAHPS Scores

Whitepaper

Hospitals across the United States are feeling the pressure associated with Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.

Challenge: Cultural Transformation

AHA Endorsement: HealthcareSource

Improving the Candidate Experience: 5 Best Practices for Healthcare HR

Whitepaper

Learn the driving forces behind the need to re-train recruiters and managers to compete for top talent in health care.

Challenge: Cultural Transformation

AHA Endorsement: HealthcareSource

Improving the Interview Process: 7 Steps for Healthcare HR

Whitepaper

Source. Evaluate. Interview. Give feedback. Gather feedback. Compare results. Finally — make a hiring decision. These are the 7 steps of the hiring process for most organizations, but they don’t tell the whole story.

Challenge: Cultural Transformation

AHA Endorsement: HealthcareSource

Silverado Implements Behavioral Assessments and Increases Customer Satisfaction

Case Study

Learn how incorporating behavioral assessments into the hiring process has had a positive impact on several aspects of their business.

Challenge: Cultural Transformation

AHA Endorsement: HealthcareSource

Stabilizing IT Expenditures While Maximizing Productivity

Article

Learn how leasing enables health care organizations to maximize both their IT operations and their balance sheet.

Challenge: Financial Sustainability

AHA Endorsement: First American Healthcare Finance

Look Before You Leap Into an Equipment Lease

Article

Leasing IT equipment has become increasingly popular in recent years as organizations recognize the benefits of regular technology upgrades. Learn best practices.

Challenge: Financial Sustainability

AHA Endorsement: First American Healthcare Finance

iPads and Hospitals

Article

As technology becomes more prevalent in every aspect of patient care, hospitals are looking for new ways to incorporate the best equipment as a tool to streamline operations and improve the patient experience.

Challenge: Financial Sustainability

AHA Endorsement: First American Healthcare Finance

Why Do Policies Matter?

Whitepaper

Issuing, well-crafted and appropriately targeted policies is a necessary first step in clearly defining and communicating the organization’s boundaries, practices and expectations. Learn why.

Challenge: Clinical Integration

AHA Endorsement: NAVEX Global

Policy Management Simplified

Other

PolicyTech has created an automated software solution that changes the way organizations manage policies and procedures. PolicyTech's Policy and Procedure Manager is the leading software package that has been designed to make the complex simple. Find out what hundreds of other leading organizations and hospitals already know - PolicyTech means compliance automation.

Challenge: Clinical Integration, Cultural Transformation

AHA Endorsement: NAVEX Global

Eastern Idaho Regional Medical Center's Improved Performance Pays Off After First Audit

Case Study

Director of quality management, Chris Bliersbach, cuts costs while increasing productivity and compliance with the implementation of PolicyTech.

Challenge: Clinical Integration, Cultural Transformation

AHA Endorsement: NAVEX Global

Population Health Management: What Role Does IT Play?

Whitepaper

This new white paper explains Population Health Management (PHM), how it changes care delivery, and how best to use health information technology to support PHM.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: AT&T - HIE

At the Intersection of Content and Copyright Compliance: What Every Healthcare Organization Should Know

Whitepaper

Managing compliance with copyright policy and mitigating risk is easier than you might expect. Learn how in this white paper.

Challenge: Clinical Integration, Care Continuum, Cultural Transformation

AHA Endorsement: Copyright Clearance Center

Study Demonstrates Interactive Health Outcomes-Based Wellness Program lowers medical costs and increases productivity

Executive Summary

This report is the result of a multi-year, independent review to measure the effectiveness of the Interactive Health outcomes-based program, conducted by Zoe Consulting, Inc., a nationally recognized consulting company.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: Interactive Health

10 Tips for Creating a Copyright Policy

Tool

Download these practical steps to help you comply with copyright law.

Challenge: Clinical Integration, Care Continuum, Cultural Transformation

AHA Endorsement: Copyright Clearance Center

Interactive Health Unveils Comprehensive Wellness Program

Press Release

The Healthy Triumph program focuses on wellness and preventive care in response to Health Care Reform Mandates

Challenge: Cultural Transformation

AHA Endorsement: Interactive Health

HIPAA-compliant app: Reduce Readmissions - Discharge Communication

Article

Cullman Regional Medical Center reduced readmissions with a new HIPPA compliant app to improve discharge communications for Patients, family and post acute caregivers.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: Vocera Care Transitions

How to Conquer the Top 10 Challenges/Tricks of the trade

Article

A look at the top 10 challenges facing hospitals seeking to jumpstart electronic reporting of laboratory results—and strategies that can be used to conquer these potential roadblocks.

AHA Strategic Partnership: Lab Interoperability Cooperative

Brochure: Taking Wellness to a Whole New Level

Other

Interactive Health offers a comprehensive wellness solution designed to create a culture of health within your organization. Unlike a one-size-fits-all approach to wellness, their programs are customized to fit each individual’s needs and goals.

AHA Endorsement: Interactive Health

Taking Care of Copyright Compliance - Capella Healthcare

Case Study

Learn how the ability to disseminate information to a large group of employees quickly has proven a tremendous benefit to Capella.

Challenge: Clinical Integration, Care Continuum, Cultural Transformation

AHA Endorsement: Copyright Clearance Center

Just What the Doctor Ordered - A Look at Carle Foundation Hospital

Case Study

CCC's Annual Copyright License helps Carle Foundation Hospital keep critical information flowing freely

Challenge: Clinical Integration

AHA Endorsement: Copyright Clearance Center

Superstorm Sandy  Lessons Learned

Case Study

Although many are still suffering the effects of this storm, learn some key lessons identified for future planning and recovery efforts.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Agility Recovery

Florida Hospital: Language Interpretation "the Cornerstone" of Diversity and Inclusion

Case Study

Hear how language services, including education, cultural competency, diversity and inclusion programs, increased care outcomes and satisfaction for patients with limited English proficiency.

Challenge: Care Continuum

AHA Endorsement: CyraCom, LLC.

Carle Foundation Hospital: Sample Copyright Compliance Policy

Tool

Learn how to support organizational communication and education with a copyright compliance policy.

Challenge: Clinical Integration

AHA Endorsement: Copyright Clearance Center

Employee Benefit News: Tailor Made

Case Study

Practitioners, providers offer strategies for breaking the mold to create a unique wellness program that fits each employee’s figure

Challenge: Clinical Integration, Care Continuum, Cultural Transformation

AHA Endorsement: Interactive Health

7 Ways RTLS Technology Increases Patient Volume and Improves Satisfaction

Whitepaper

Learn how an accurate RTLS can help practice managers and providers understand patient progression and staff workflows.

Challenge: Care Continuum

AHA Endorsement: Versus Technology, Inc.

Beyond BYOD to the Optimal Work Your Way Experience in Healthcare

Article

Learn how the viral adoption of consumer tablets forces health care CIOs to rethink their mobile technology strategies.

Challenge: Clinical Integration, Care Continuum, Cultural Transformation

AHA Endorsement: Cisco Wireless

Hospital Offers Always-On Network using Cisco CleanAir

Case Study

Children's Mercy Hospital uses Cisco CleanAir technology to rapidly isolate and eliminate network interference.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: Cisco Wireless

New Hospital Gets Borderless Connectivity

Case Study

Cisco Borderless Networks and Cisco Aironet Access Points connect clinicians to information and services, more securely and reliably.

Challenge: Clinical Integration, Care Continuum, Cultural Transformation

AHA Endorsement: Cisco Wireless

Optimizing Wireless at Ohio State University

Case Study

The Ohio State University Medical Center adopts Cisco CleanAir technology as the standard for its 802.11n wireless network.

Challenge: Clinical Integration, Care Continuum, Cultural Transformation

AHA Endorsement: Cisco Wireless

Rush University Medical Center

Case Study

Cisco CleanAir technology helps Rush University Medical Center provide timely health care to patients.

Challenge: Care Continuum

AHA Endorsement: Cisco Wireless

Cisco Connected Healthcare Overview

Article

Learn how Cisco is transforming the way people connect, access information and collaborate through networked technologies.

Challenge: Cultural Transformation

AHA Endorsement: Cisco Wireless

Proven 4 Step Process For Successfully Conducting Employee Engagement Surveys

Advertorial

A proven survey process for successfully conducting an employee engagement survey that will deliver actionable data you can use to create positive change.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: Avatar - Employee

Shands Greatly Improves Efficiency Across Multiple Healthcare Facilities with Asset Management and Temperature Monitoring by Stanley Healthcare Solutions

Press Release

Shands uses Stanley Healthcares RTLS solutions to improve operational efficiency and staff satisfaction by automating asset tracking and temperature monitoring.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: AeroScout

LIC, CHE Labs Participate in CHE Lab Day

Article

Catholic Health East participates in a Lab Day to learn more about electronic lab reporting and the emerging requirements to use standard clinical vocabularies to achieve interoperability of this important public health information.

AHA Strategic Partnership: Lab Interoperability Cooperative

Join the Conversation: Learn more about protecting online information

Tool

Understand and manage the risks around you. Learn how others are protecting personal and business assets.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Chubb

Emergency Management Application Note: Super Bowl Winter Storm Event

Tool

Learn how one hospital proactively escalated response activities to manage staffing, clinical services and other hurdles during a challenging winter storm.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: LiveProcess

2010 NBA All-Star Game: Hospital and Community Coordination

Case Study

LiveProcess solutions supported hospital and community coordination efforts at the 2010 NBA All-Star Game.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: LiveProcess

Children's Medical Center

Case Study

Award winning Dallas TX pediatric health care system puts LiveProcess to the test.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: LiveProcess

Hendricks Regional Health

Case Study

LiveProcess used during regional earthquake exercise with local and regional first responders.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: LiveProcess

Mercy Medical Center

Case Study

The Mercy Medical Center 160 bed acute care facility improved patient safety by implementing a fast and reliable code calling / paging system.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: LiveProcess

Improving Patient Care, Safety and Satisfaction with Better Discharge Communication

Tool

Learn how Cullman Regional Medical Center improved discharge communication, comprehension and compliance, resulting in better patient experience and outcomes.

Challenge: Care Continuum

AHA Endorsement: Vocera Care Transitions

Enabling the Success of Accountable Care Organizations with a Health IT Infrastructure

Whitepaper

Proponents of ACOs assert that ACOs have the potential to improve patient health while reducing the waste in the health care system.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: AT&T - HIE

A Planning Guide for Electronic Prescriptions for Controlled Substances

Whitepaper

This whitepaper offers guidance for hospitals that are planning for or evaluating their options for ePrescribing for controlled substances.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: Imprivata

2012 CPOE and Meaningful Use Research Brief

Whitepaper

A survey was conducted to identify how Single Sign-On helps with Electronic Medical Records (EMR) adoption, Computerized Physician Order Entry (CPOE) adoption and meeting Meaningful Use.

Challenge: Clinical Integration, Care Continuum, Cultural Transformation

AHA Endorsement: Imprivata

2012 CPOE and Meaningful Use Research Brief

Other

Health care IT trends survey cites resistance to workflow as leading obstacle to CPOE adoption.

Challenge: Clinical Integration

AHA Endorsement: Imprivata

Emergency Management Application Note: Tornados

Tool

Discover how Alabama and Carolina coast area hospitals used technology to alert, support and coordinate responses throughout unpredicted catastrophic weather events.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: LiveProcess

The Business Case for Perioperative-Specific Analytics

Whitepaper

Quantify the benefits and calculate the financial, clinical and administrative value of specialized perioperative analytical software.

Challenge: Care Continuum, Financial Sustainability

AHA Endorsement: Surgical Information Systems (SIS)

Hospital Implements Wireless Communication System to Improve Patient Flow in the Peri-operative Department

Case Study

Cuyuna Regional Medical Center saw a decrease in cycle time and an increase in patient flow by implementing a hands-free mobile communication solution.

Challenge: Care Continuum

AHA Endorsement: Vocera Communications

Emergency Management Application Note: Information Technology Outage

Tool

Learn how to swiftly mobilize key IT, clinical and emergency management staff when uplanned IT outages occur.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: LiveProcess

Success Stories: Textile Company sees improvements with blood screening

Case Study

Frustrated with rising health care costs, Standard Textile implements a comprehensive, annual blood screening program that goes beyond just a standard finger prick.

Challenge: Cultural Transformation

AHA Endorsement: Interactive Health

12 Steps for Protecting the Privacy of Your Patients

Tool

A Checklist for health care privacy, information security and compliance officers to reduce risks associated with the unauthorized disclosure of PHI.

Challenge: Clinical Integration, Financial Sustainability

AHA Endorsement: ID Experts

AT&T Healthcare Community Online Portal and Clinical Applications

Advertorial

This module provides a vendor-neutral platform that enables health care organizations to pick, choose and use from the pre-integrated applications they need and want, scaling to the needs of any community.

Challenge: Clinical Integration

AHA Endorsement: AT&T - HIE

Medical Vacuum System Failure

Tool

Learn how the LiveProcess platform enabled the facility emergency management team at a North Carolina hospital to coordinate response activities after a facility-wide medical vacuum system failure.

Challenge: Clinical Integration

AHA Endorsement: LiveProcess

New Mexico Orthopaedics Chooses Vecna's Patient Self-Service Solutions

Press Release

Learn how these services were selected to enable increased patient access and ease-of-use.

Challenge: Financial Sustainability

AHA Endorsement: Vecna Medical

Data Center Migration at the Speed of Light

Case Study

Learn the benefits of Port Huron Hospital's (PHH) movememnt of their IT outsourcing provider to CareTech Solutions data hosting center in Troy, MI.

Challenge: Clinical Integration, Financial Sustainability

AHA Endorsement: CareTech Solutions, Inc.

Member Recovery Story - The Harvard Drug Group

Case Study

On April 27th, 2011, an unstable front bore down on several Southeastern US states, producing a recordbreaking number of tornadoes. Alabama emerged as ground zero for the devastation, with over 250 people losing their lives.

Challenge: Care Continuum, Financial Sustainability

AHA Endorsement: Agility Recovery

Accident Insurance from Boston Mutual

Video

The Boston Mutual Accident plan was developed to protect employees from the inevitably of accidents and the out of pocket costs they create.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: Boston Mutual Life Insurance Company

Critical Illness Insurance from Boston Mutual

Video

Critical Illness program: Pays benefits to the insured for a variety of illnesses; Allows for the provision of additional benefits for reoccurrence or onset; Benefits are paid in addition to health insurance. Learn how.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: Boston Mutual Life Insurance Company

Disability Insurance from Boston Mutual

Video

Employee Disability Option: The flexibility and multiplicity offered in Boston Mutual's worksite disability product make it the best fit for the widest range of health care and hospital employees.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: Boston Mutual Life Insurance Company

Whole Life Insurance from Boston Mutual

Video

Interest-Sensitive Whole Life: Offers the flexibility to cover spouse, children, and grandchildren; employees can purchase coverage regardless of past or present health issues; premiums are guaranteed for the life. Learn more.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: Boston Mutual Life Insurance Company

Cedars-Sinai Health System Cures the Policy Management Ills

Case Study

This study reviews the document management challenges faced by this hospital before installing PolicyTech's Policy and Procedure Manager (PPM) as well as the internal processes that made way for positive changes and quality results.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: NAVEX Global

Fairfield Medical Center Achieves LEAN Hiring Processes

Case Study

Learn how Fairfield Medical Center improved their hiring process, significantly reduced annual turnover and avoided $3.45 million in costs.

Challenge: Cultural Transformation

AHA Endorsement: HealthcareSource

Hurricane Preparedness Checklist

Tool

This overview and checklist provides basic steps to hurricane preparation and will help your hospital prepare before, during and after a storm.

Challenge: Financial Sustainability

AHA Endorsement: Agility Recovery

8 Tips for Increasing EMR Adoption - A Guide to Achieving Meaningful Use

Whitepaper

Many hospitals have made a successful transition to EMR, with widespread adoption throughout the hospital. Organizations with successful adoptions have made sure to achieve physician and clinician acceptance before and during the transition to EMR - and to minimize the effect of the new technology on workflow.

Challenge: Clinical Integration

AHA Endorsement: Imprivata

Nine Ways Imprivata Can Help with HIPAA Compliance

Whitepaper

This whitepaper gives you nine ways Imprivata can prepare you before any HIPAA audit occurs-without impacting your end users.

Challenge: Clinical Integration

AHA Endorsement: Imprivata

Healthcare Engagement - Baptist Health

Video

Watch this video to see what engaged employees look like at Baptist Health.

The Second Annual Benchmark Study on Patient Privacy and Data Security

Case Study

Despite increased compliance with HIPAA and the HITECH Act, health care data breaches are on the rise - eroding patient privacy, contributing to medical identity theft and costing the health care industry billions annually.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: ID Experts

Webinar: Are you Prepared for an OCR HIPAA Audit or Investigation?

Other

Watch this webinar and learn the genesis of OCR audits and who is targeted, what to expect/potential OCR actions and how to prepare for an OCR audit or an incident investigation.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: ID Experts

AT&T Healthcare Community Online eConnect

Advertorial

AT&T; Healthcare Community Online eConnect enables unstructured data management and workflow integration that fully leverages technology to improve patient care and outcomes.

Challenge: Clinical Integration

AHA Endorsement: AT&T - HIE

Mergers and Acquisitions: Key Considerations for Retirement Plan Conversion

Whitepaper

This article examines the special considerations of retirement plan conversion due to M&A; activity and offers best practices for achieving a seamless transition.

Challenge: Clinical Integration, Financial Sustainability

AHA Endorsement: Diversified

Beaumont Hospitals Efficiently Screen Candidates with HealthcareSource

Case Study

Learn how HealthcareSource Position Manager applicant tracking and HealthcareSource Staff Assessment, formerly TestSource HSI, helped Beaumont efficiently screen candidates.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: HealthcareSource

Meadville Medical Center "hires for fit" with Behavioral Assessments

Case Study

Learn how HealthcareSource behavioral-based assessments exceeded their expectations in how they are able to evaluate employees, conduct a structured interview process and improve their hiring decisions.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: HealthcareSource

The Risky Business of Information Sharing: Why You Need to Care About Copyright

Whitepaper

Learn how and why The Annual Copyright License facilitates compliance, freeing employees to do their jobs and share information without running afoul of copyright law.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Copyright Clearance Center

The AHA Extends its Exclusive Endorsement of Interpretation & Translation Services from CyraCom

Video

Watch the video as AHA Solutions President and CEO, Anthony Burke tours the CyraCom facility and speaks in detail about why the AHA endorsed this fantastic solution.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: CyraCom, LLC.

Mahaska Health Saves Clinicians 45 minutes per day with fast access to EMR applications

Case Study

Mahaska Health Partnership (MHP) increased cost savings and strengthened security and compliance by adopting Single Sign-On.

Challenge: Clinical Integration

AHA Endorsement: Imprivata

Crosswalk of 2007, 2008, 2009 and 2012 NIMS Healthcare Activities/Objectives

Tool

LiveProcess' NIMS Crosswalk is a tool for health care organizations in reviewing federal guidance changes made over the past 5 years. It will assist hospitals in tracking and complying with these modifications.

Challenge: Clinical Integration

AHA Endorsement: LiveProcess

Video: Highest Highs, Low Lows: Health Care Industry Highlights

Video

Over 2,600 organizations across 74 countries have provided perspectives on the current state of leadership in their organizations and future talent-related needs. Watch the video for highlights.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: Development Dimensions International (DDI)

Reaching Best-in-Class Status NewYork-Presbyterian Hospital

Case Study

Senior leaders at NewYork-Presbyterian Hospital recognized the link between Engagement and patient care outcomes; seeking to measure and improve both, NYP began a partnership with HR Solutions in 2002.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: Avatar - Employee

Using Technology to Boost Survey Participation - Norton Healthcare, Louisville, KY

Article

Learn how Norton Healthcare, an award-winning health system comprising 5 hospitals, 12 immediate care centers, and 105 physician practices, reached their goal of 82% employee survey participation with HR Solutions.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: Avatar - Employee

New Era Readiness and Repositioning

Tool

As U.S. health care transitions to a value-based business model, new organizational competencies are required of providers. Learn how Kaufman Hall can help in this tool.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Strategic Cost Management Advisory Services

Tool

Effective cost management and improved efficiencies are critical to the future success of health care providers. Stronger margins and cash flows are needed to generate capital capacity and support ongoing and strategic investments.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Business Continuity for the Healthcare Field

Whitepaper

Disasters happen every day. Because the health care system plays a critical role in community recovery, a hospital needs to be prepared for any eventuality.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: Agility Recovery

Disaster Recovery Case Study: Bank'34 in Alamogordo

Video

Bank'34 in Alamogordo, New Mexico never thought a disaster would happen to them…then an arsonist hit.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: Agility Recovery

Disaster Recovery Case Study: Hurricane Katrina

Video

Hear Agility Recovery Solutions' members talk about their recovery in the days after this historic storm.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: Agility Recovery

Former FEMA Chief David Paulison on the "72 Hour" Rule

Video

Having a disaster plan in place following a natural disaster, or isolated man-made event can mean the difference between the failure of your organization, or its survival.

Challenge: Care Continuum, Financial Sustainability

AHA Endorsement: Agility Recovery

Clinic Success Story: Eastern Maine Medical Center CancerCare of Maine

Case Study

Eastern Maine Medical Center's (EMMC) CancerCare of Maine places particular emphasis on knowing precisely where patients are during their visit; not just location, but stage of care. This is done, in part, by capturing intervals of care and clinical quality measures, which can also be utilized for Meaningful Use reporting.

Challenge: Care Continuum

AHA Endorsement: Versus Technology, Inc.

HealthcareSource Empowers Long-term Care Facilities to Improve Service & Slash Turnover

Case Study

Learn how leading long-term care facilties slash turnoverrates, and now hire and retain employees that fit their mission and culture by using HealthcareSource Staff Assessment, formerly TestSource HSI.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: HealthcareSource

Penn Medicine Significantly Reduces Turnover and Identifies Top Talent

Case Study

Learn how HealthcareSource Staff Assessment, formerly TestSource HSI, played a signficant role in reducing turnover and identifying top talent at Penn Medicine.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: HealthcareSource

How Versus RTLS Improves Patient and Staff Experiences

Case Study

The Versus Advantages" Real-time Locating System was a key tool to help Seattle's Virginia Mason Medical Centerteam tackle a significant patient dissatisfier in health care today: waiting for care providers.

Challenge: Clinical Integration, Cultural Transformation

AHA Endorsement: Versus Technology, Inc.

Taking a Closer Look: The Versus System, Tested and Proven at Memorial Hospital Miramar

Case Study

Learn how Versus made a big difference in patient safety by removing the burden of monotonous tasks from staff, cutting down on waste and improving communication for service-oriented processes.

Challenge: Clinical Integration, Cultural Transformation

AHA Endorsement: Versus Technology, Inc.

Caring for Vulnerable Populations

Tool

This AHA Committee on Research report, Caring for Vulnerable Populations, explores the necessity for organizations to pursue improved care coordination strategies for dual eligibles and other vulnerable populations.

Challenge: Care Continuum

The Intelligent Hospital is Here!

Case Study

PeaceHealth's RiverBend ED has improved processes using data collected automatically by Versus to reduce Decision to Admit Times, Doctor to Bed and Average Length of Stay. Learn how.

Challenge: Clinical Integration, Cultural Transformation

AHA Endorsement: Versus Technology, Inc.

Healthcare HR and the Bottom Line: 5 Focus Areas for Improving HCAHPS Scores

Whitepaper

HealthcareSource reviews five areas human resources should focus on to increase a hospital's HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores.

Challenge: Cultural Transformation

AHA Endorsement: HealthcareSource

Discover Why Womack Army Medical Center Expanded a Versus Information System

Case Study

Finding equipment in a facility with over one million square feet is no small task. With 2,300 sensed zones and 3,500 tagged items, Womack is perhaps the largest installation utilizing active RFID-IR locating in the world.

Challenge: Clinical Integration, Cultural Transformation

AHA Endorsement: Versus Technology, Inc.

Medical Clinic Cuts Wait Time, Boosts Net Revenue with Real-Time Locating Solution

Case Study

Pacific Medical Centers wanted to improve patient satisfaction by maximizing space and labor resources at its new clinic, so it chose a real-time locating solution from Microsoft Certified Partner Versus Technology.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: Versus Technology, Inc.

2011 Ponemon Institute Survey Results: How Single Sign-On is Changing Healthcare - SSO Vendor Comparison

Case Study

Highlights of this report discuss how clinicians can save 15 minutes per day and hospitals can save $3M/yr using single sign-on solutions like Imprivata OneSign.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Imprivata

8 Tips For Increasing EMR Adoption - A Guide To Achieving Meaningful Use

Whitepaper

Health care organizations with successful adoption of EHRs have made sure to achieve physician and clinician acceptance before and during the transition. This whitepaper highlights 8 tips that have been successful in increasing clinician EMR adoption and achieving Meaningful Use.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Imprivata

Delivering High Tech, Patient-Centered Care with Secure One-Touch Desktop Roaming at Memorial Healthcare

Case Study

At Memorial Healthcare, technology is a means to better patient care. With Imprivata OneSign, they were able to secure unattended desktops, enable One-Touch Desktop Roaming and implement strong, multifactor authentication for clinicians.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Imprivata

Riverside Medical Center Boosts Physician Satisfaction with Secure, Convenient Access to EMR and other Applications

Case Study

When time studies revealed that the medical center's 300+ physicians were collectively spending 400 hrs/mo just logging into and out of their clinical applications, Riverside's IT team knew there had to be a better way. Enter Single Sign-on from Imprivata.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Imprivata

Single Sign-On and Advanced Authentication Save Valuable Time at Boulder Community Hospital

Case Study

Read this case study to learn how Boulder Community Hospital saved clinicians an hour per shift with Imprivata OneSign Single Sign-On and increased EMR adoption with advanced authentication.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Imprivata

Southwest Washington Medical Center Provides Fast Applications Access To Thousands of Users

Case Study

Repeatedly recognized as one of the 100 top hospitals in the US, using Imprivata OneSign, Southwest has met the hospital's core objectives of providing better service to physicians, improving the productivity of its workforce, and meeting security and compliance requirements.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Imprivata

Indiana University Health Transforms its Hiring Process with HealthcareSource

Case Study

Learn how IU Health has transformed its hiring process, reduced its time to fill, and lowered first year turnover rate by using the combination of Position Manager and HealthcareSource Staff and Leadership Assessments.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: HealthcareSource

Strategic Cost Management: Identifying Opportunities and Achieving Reductions, Ahead of the Curve

Tool

The need for rigorous cost management is clear. Accelerated by unsustainable growth in national healthcare costs, reform and the emerging value-based business model will push hospitals and health systems to improve quality, access, and outcomes, while reducing expenses.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

EMQ FamiliesFirst Links Performance and Learning to Help Children and Families in Crisis

Case Study

EMQ FamiliesFirst is California's largest and most comprehensive social service agency for children and families. With the deployment of Halogen Software's award-winning talent management suite, EMQ FamiliesFirst has become a more agile organization that is better able to respond to client needs.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: Halogen Software

Peer Reviews Support Professional Development and Validate ANA Code of Ethics

Case Study

Christiana Care Health System places a strong emphasis on employee performance and engagement in support of corporate values, which include caring, patient safety and quality. Their talent management program helps employees clearly understand the link between these values and the work they do.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: Halogen Software

Leading Treatment Center Relies on Halogen Software to Gain a Competitive Edge in a Tight Talent Market

Case Study

Fairbanks Hospital, the oldest independent alcohol and drug treatment center in America, relies on the Halogen Talent Management Suite™ to stay competitive when attracting and retaining specialized talent.

Challenge: Cultural Transformation

AHA Endorsement: Halogen Software

Lutheran Life Communities Adds the Human Touch to Talent Management

Case Study

By implementing Halogen eAppraisal Healthcare, Lutheran Life Communities in Illinois has been able to create an employee performance and talent management system that reflects the organization's focus on the human side of things and building strong relationships.

Challenge: Cultural Transformation

AHA Endorsement: Halogen Software

Staying Competitive and Cultivating a High Performance Workforce in Today's Healthcare Environment

Case Study

King's Daughters Medical Center is using Halogen eAppraisal to successfully compete with other area medical centers for skilled talent, and reduce time spent on manual HR tasks allowing more focus on strategy.

Challenge: Cultural Transformation

AHA Endorsement: Halogen Software

Modernization of Employee Performance Management System Saves Hospital $50,000

Case Study

Cabell Huntington Hospital modernized its employee performance management (EPM) system in order to upgrade a redundant paper-based system that failed to meet its needs and was costly in terms of time and money.

3 Steps to Faster EMR Adoption with Desktop Virtualization and SSO

Whitepaper

By combining desktop virtualization with single sign-on, hospitals can provide clinicians with a roaming desktop that follows them throughout the day - increasing their productivity, satisfaction and overall adoption of electronic medical records.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Imprivata

Executive Summary - 2012 Patient Flow Challenges Assessment (PFCA)

Executive Summary

Learn how and where hospital professionals see a strong connection between patient flow and patient care and to overall hospital effectiveness, in this 2012 report conducted by AHA Solutions, Inc.

Challenge: Care Continuum

Verification the Right Way: What You Don't Know Can Hurt You

Article

Not knowing the source of screening information can create regulatory compliance headaches and have serious consequences for health care HR professionals. The information collected as part of a background check is only as good as its source - and sources aren't always what they seem.

Dependent Check Web Tools

Tool

In the past five years alone, HMS dependent eligibility solutions have saved clients over $450 million—with an average ROI of 500% to 1500%. Learn how.

Challenge: Financial Sustainability, Cultural Transformation

AHA Endorsement: HMS Employer Solutions

Florida Hospital: Reducing Call Time and Increasing Quality in Language

Case Study

Florida Hospital (FH) decided to officially implement CyraCom's language services, citing interpretation quality and reduced call time as major factors.

Challenge: Care Continuum

AHA Endorsement: CyraCom, LLC.

Video: CS&G Develops Multiplatform Apps For Healthcare Wayfinding

Video

CS&G;'s new Squire Interactive Wayfinding System utilizes the latest smartphone technology to help guide patients and visitors through a health care facilty.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: Cooper Signage & Graphics (CS&G)

AT&T Healthcare Community Online Data Analytics

Advertorial

By using AT&T;'s Healthcare Community Online Data Analytics, learn how organizations can pool the information they need in one location, improving data consistency and reporting.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: AT&T - HIE

Building a Magnetic Culture

Other

Hiring the best employees isn't enough; you need to find ways to engage and keep them. Kevin Sheridan shows you how to find - and retain - the best quality talent.

Challenge: Cultural Transformation

AHA Endorsement: Avatar - Employee

Let Us Help You Navigate Health Care Today

Advertorial

Turn to the Speakers Express for health care programming that is insightful, well received and affordable.

Speakers Express: an AHA Sponsored Service

Other

Speakers Express facilitates the education and development of your health care leadership and staff with a roster of nationally renowned faculty, second to none in the field.

Success Story: Data Center Hosting at Central Maine Healthcare

Case Study

Hear how Central Maine Healthcare (CMHC) partnered with CareTech Solutions to successfully migrate to a new data center, realizing a 300% immediate improvement in application response time.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: CareTech Solutions, Inc.

Are Rising Employee Healthcare Costs Impacting Your Hospital's Budget?

Other

Medical institutions nationwide are feeling budgetary pressure as a result of the Affordable Care Act (ACA) and other costs that they can't directly control- including employee health care. HMS can help.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: HMS Employer Solutions

Dependent Eligibility Audit: El Camino Hospital

Case Study

In 2009, El Camino Hospital partnered with HMS to conduct a review of all enrolled dependents in their health and welfare plans. Learn how they were able to recoup the investment cost in 11 days.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: HMS Employer Solutions

Global Leadership Forecast 2011

Other

The largest global study of its kind,this report provides the perspectives of 2,679 organizations on the current state of leadership and future talent-related needs in their organizations.

Challenge: Clinical Integration, Cultural Transformation

AHA Endorsement: Development Dimensions International (DDI)

Are the Dependents on Your Organization's Health Plan Eligible for Coverage?

Other

Few strategies offer employers and plan sponsors the opportunity for the immediate and substantial impact on health care costs than the dependent eligibility audit.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Health Care System Transformation Fellowship

Tool

AHAs six-month, highly interactive Health Care System Transformation Fellowship program provides participants with a road map of how to design and plan for new care delivery and payment models.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Meet John P. Benson, Chief Operating Officer, Verisys

Article

Feature article in the October 2011 issue of Compliance Today Magazing. Brian Flood, National Managing Director, KPMG LLP and member of the HCCA Board of Directors, conducted this interview with John Benson in the summer of 2011.

Challenge: Clinical Integration, Cultural Transformation

AHA Endorsement: Verisys Corporation

Driving Meaningful Use of Enterprise Content Management

Executive Summary

All health care organizations must strategically align their health care IT assets in a timely manner to enable them to meet all stages of meaningful use criteria and provide value throughout the enterprise.

Challenge: Clinical Integration, Financial Sustainability, Cultural Transformation

AHA Endorsement: Hyland Software

One Patient, One Record: How Allina Completes an Award-Winning EHR

Case Study

To work better and faster from the bedside to the back office, Allina chose the OnBase Allina to capture patient content and make it a mouse-click away.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: Hyland Software

Ingalls Memorial: Streamlining Hand-Offs to Improve Patient Safety and Throughput

Tool

The average patient is transferred more than five times during a single hospital stay. The efficient transfer of care between caregivers promotes high quality, safe patient care.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: Vocera Care Transitions

Vocera Care Transition Streamlines Hand-Offs to Improve Patient Safety and Satisfaction

Case Study

Ingalls Memorial Hospital implemented the Vocera Care Transition to facilitate and manage hand-off communications, improving patient safety and throughput.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: Vocera Care Transitions

Banner Health: Lowering Risk and Providing Exceptional Patient Care

Case Study

Language services play a key role in BH's proactive risk management strategy. Marisa Hernandez, Interpreter Educator for Corporate Risk Management, explains: "Ineffective communication can result in a number of issues or unnecessary ER visits from misunderstood patient discharge instructions."

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: CyraCom, LLC.

Cyracom Translation & Interpretation Services are exclusively endorsed by the AHA

Advertorial

Limited English Proficient patients experience a greater proportion of adverse events attributable to communication failure than English speaking patients.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: CyraCom, LLC.

Verisys CheckMedic" - Credentialing Best Practices Series

Whitepaper

This whitepaper was developed to inform health care organizations challenged by the data deficiencies and complexities of credentialing, compliance and other business processes of benefits and potential uses of the CheckMedic MedPass.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

OnBase Graphical Brochure - Industry Tool

Other

Connect the Pieces Across Your Healthcare Organization With Enterprise Content Management

Challenge: Clinical Integration, Care Continuum, Cultural Transformation

AHA Endorsement: Hyland Software

Electronic Health Record: What Role do Laboratories Play?

Article

Learn why LIC is proving a good resource for laboratories as they work to effectively integrate laboratory information systems (LIS) with an enterprise-wide EHR.

AHA Strategic Partnership: Lab Interoperability Cooperative

Improving Patient Flow and Reducing Emergency Department Crowding: A Guide for Hospitals

Other

This guide from the Agency for Healthcare Research and Quality (AHRQ) presents step-by-step instructions to plan and implement patient flow improvement strategies to ease emergency department crowding.

Challenge: Care Continuum

Preserve, Control, and Discover Email - Archive Manager Datasheet

Whitepaper

Although email is the most common and efficient channel of business communication, it creates major storage and accessibility challenges. Learn how Archive Manager can help.

Challenge: Clinical Integration, Financial Sustainability

AHA Endorsement: Quest Software

Hospitals and Care Systems of the Future

Other

AHA Committee on Performance Improvement identifies must-do, priority strategies and core organizational competencies organizations should establish to remain successful.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability, Cultural Transformation

Improving ED Throughput with More Efficient Hand-offs

Other

Read how El Centro Regional Medical Center sought to improve patient throughput by increasing the efficiency of transfers through the emergency department.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: Vocera Care Transitions

AT&T Healthcare Community Online Clinical Message Exchange

Executive Summary

AT&T Healthcare Community Online Clinical Message Exchange is a comprehensive, state of the art, cloud-computing based interoperability platform developed to meet the messaging and data exchange needs of today's healthcare providers.

Challenge: Clinical Integration

AHA Endorsement: AT&T - HIE

Improve Efficiency, Accuracy and Profitability in the OR

Flyer

SIS Scheduling provides four core capabilities that include scheduling, procedure/preference cards, materials management, and patient tracking.

Challenge: Care Continuum

AHA Endorsement: Surgical Information Systems (SIS)

SIS Staff Scheduling

Flyer

With SIS Staff Scheduling, you can build a surgery departments schedule quickly and easily, while making the most cost-effective and skill-appropriate staffing and scheduling decisions.

Challenge: Care Continuum

AHA Endorsement: Surgical Information Systems (SIS)

SISWeb: Improve Surgeon and Patient Satisfaction

Flyer

To stay profitable, hospitals must focus on ensuring patient safety and satisfaction, as well as attracting and retaining top surgeons. SIS provides software that enables hospitals to do both.

Challenge: Care Continuum

AHA Endorsement: Surgical Information Systems (SIS)

OnCopyright Education

FAQ Sheet

Find out about upcoming copyright education sessions from CCC.

Challenge: Care Continuum, Financial Sustainability

AHA Endorsement: Copyright Clearance Center

Capital Allocation and Management Advisory Services

Tool

Although the quantification of specific reform requirements is still emerging, it is clear that hospitals and health systems will be under increased pressure to allocate capital to the right new initiatives and to ongoing facility and equipment needs. They will also need to tightly manage implementation costs associated with these initiatives. The improved allocation and management of capital are key components of success in the New Era.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Integrated Financial Planning

Tool

Healthcare providers are under intense pressure to simultaneously respond to a host of potentially expensive strategies related to physicians, facilities, service distribution, information technology, and other capital investments. Executives require tools that can help them manage these shifting variables and competing demands across the entire enterprise and maintain the integrity of their financial plan.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

New Era Impact Modeling Service

Tool

The changing economics of healthcare resulting from the financial crisis, reform legislation, and other market forces are certain to have a dramatic effect on providers in the coming months and years. A reduction in payment rates from both governmental and commercial payors is one clear development on the horizon.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Physician Compensation Modeling

Tool

Integrated hospital-physician arrangements are critical to the future success of healthcare providers in the New Era, but the financial impact of integrating these operations represents a growing challenge for hospital budgets.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Physician-Hospital Integration Services

Tool

Integrated physician-hospital arrangements, which align clinical and financial interests, are critical to the future success of health care providers in the New Era. Is your organization effectively aligned?

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Productivity Reporting

Tool

With cost management and quality outcomes a greater concern than ever before in the New Era, hospital executives must become more proactive in managing their human resources to ensure they have the right number of professionals staffed in the right department at the right time.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Service Distribution Planning

Tool

Whether your organization is a large, multihospital system with facilities in one or more states or a small system with numerous facilities in one region, creating a rational service distribution system is key to success in the New Era.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Strategic Partnering Advisory Services for Community Hospitals

Tool

The environment in which health care providers are operating is more difficult than ever, with the landscape characterized by serious revenue constraints; growing competition; reduced capital access; higher borrowing costs; and increasing capital requirements for facility improvements, information technology, service line and physician strategies, and quality initiatives.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Strategic Partnering Buy-Side Advisory Services

Tool

In an increasingly competitive and financially constrained environment, health care leaders must identify and pursue growth opportunities that will improve their organizations strategic financial performance. Acquiring or merging with another organization frequently offers advantages that exceed those of other strategies.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Capital Structure and Risk Advisory Services

Tool

The capital structures built by hospitals and health systems during the last decade can positively or negatively impact organizational success in the New Era. Such structures, defined as the combination of debt and equity that funds an organizations strategic plan, are much more complex than they were in previous decades.

New Era Readiness and Repositioning Services

Tool

Strategic and financial pressures on hospitals and health systems are increasing as a result of major changes already here, or on the horizon. These include reduced provider payments under a new business model that reform legislation is accelerating.

The AHA Endorses Copyright Licensing Solutions from CCC

Press Release

CCCys copyright licensing solutions facilitate responsible sharing of copyrighted material to keep organizations abreast of intellectual property laws

AHA Endorsement: Copyright Clearance Center

The AHA Endorses SayIt Speech Recognition Solution from nVoq

Press Release

Voice recognition and dictation accelerate the adoption of EMRs by providing health care users a more efficient way to capture patient encounter information

AHA Endorsement: nVoq Incorporated

Medical Center Improves Customer Satisfaction with Wayfinding Solutions from CS&G

Article

St. Anthony's addresses cumbersome signs: Type sizes that were too small, text that was too long, and terminology that was neither consistent nor systematic.

AHA Endorsement: Cooper Signage & Graphics (CS&G)

The AHA Endorses RFID IR Patient, Staff and Asset Tracking from Versus

Press Release

Track time and patients, perform real-time bed management and alert staff to safety concerns related to patient volume, infection control or staff

AHA Endorsement: Versus Technology, Inc.

The AHA Endorses Physician Engagement Survey from HR Solutionsy

Press Release

Health care organizations use survey information to improve communication with physicians, build engagement levels and attract new patients

AHA Endorsement: Avatar - Physician

Meaningful Use of Health Information Technology

Whitepaper

This paper outlines the requirements and monetary impacts of Meaningful Use, focusing on the requirements category of Patient and Family Engagement. We will discuss the incentives and penalties associated with Meaningful Use and how Interactive Patient Care can help satisfy some of the Meaningful Use requirements.

Challenge: Care Continuum, Financial Sustainability

AHA Endorsement: GetWellNetwork

Winning the EHR Battle with Enterprise Content Management

Case Study

Learn how Sentara Healthcare created a comprehensive EHR solution. This article is based on a webinar presented by Hyland Software in May 2011.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: Hyland Software

Specialized Accident Insurance Protection

Other

A cost-effective option for insuring hospital volunteers and student nurses injured performing authorized volunteer and student nurse activities.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: Administered by The Allen J. Flood Companies.

Pacific Medical Centers Cuts Wait Time, Boosts Net Revenue with RTLS

Case Study

Versus Technology provides real-time tracking and automated workflow guidance for patients, staff, and equipment.

AHA Endorsement: Versus Technology, Inc.

Christiana Hospital Makes Medication Teaching more Consistent, Efficient and Measurable

Case Study

Christiana Hospital implemented a new workflow that automated the process for improved consistency, efficiency and measurability. Amid overwhelmingly positive feedback from patients and staff, the new workflow improved HCAHPS scores by three points and increased medication teaching occurrences 35-fold.

Challenge: Clinical Integration, Care Continuum, Financial Sustainability

AHA Endorsement: GetWellNetwork

Winchester Medical Center Advances Pain Management Efficiency and Documentation

Case Study

In addition to being recognized by the Joint Commission, this new workflow yielded a 22.7% increase in the occurrence of pain assessment documentation and improved efficiency by eliminating hundreds of unnecessary nurse hours.

Challenge: Care Continuum, Financial Sustainability, Cultural Transformation

AHA Endorsement: GetWellNetwork

PolicyTech Releases Policy & Procedure Managery version 6.0

Press Release

PolicyTechys Policy & Procedure Managery (PPM), version 6.0, is now available to companies looking to manage policies and procedures with an electronic software package. Policy & Procedure Manager helps businesses and government manage policies and procedures in a secure electronic environment that allows for easy monitoring and security.

Navigating Healthcare's New Era

Tool

As the New Era in healthcare emerges, providers will need new organizational competencies to gain a broader and deeper understanding of significant strategic issues.

Challenge: Financial Sustainability

AHA Endorsement: Kaufman, Hall & Associates, Inc.

Forward-Focused Talent: Competencies for the New Business Landscape

Article

Health care reform is undeniably changing the business landscape of this industry and necessitating a change in behavior from its professionals.

AHA Endorsement: Development Dimensions International (DDI)

The AHA Endorses Data Center Hosting Services from CaretTech Solutions

Other

SAS 70 Type 2 Tier III Plus data center facilities and LEED gold certified green facility are designed to meet health care information management needs

AHA Endorsement: CareTech Solutions, Inc.

Background Checks: More Restrictions, New Challenges

Article

The need for background checks is clear, but the type of checks health care providers can conduct and how that information is used is less clear.

AHA Endorsement: Certiphi Screening Incorporated

Mobilizing Next-Generation Healthcare Delivery

Whitepaper

AT&T; Healthcare Community Online is a pre-integrated cloud-based HIE designed to facilitate the secure internal and external exchange of patient data.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: AT&T - HIE

The AHA Expands Its AT&T Endorsement to Include HIE Services

Article

Recognizing the strength of AT&T’s integrated network and solutions offerings, AHA awards its exclusive endorsement to products and services that help member hospitals and health care organizations achieve operational excellence.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: AT&T - HIE

Employee Development and Engagement Achieves Organization Effectiveness

Article

Norton Healthcare is bucking the trend uncovered in this research by engaging its individual contributors to drive organizational excellence.

AHA Endorsement: Development Dimensions International (DDI)

The AHA Endorses Voluntary Critical Illness and Accident Insurances

Press Release

The AHA endorsement now includes Voluntary Critical Illness and Accident Insurance from Boston Mutualys, as well as other solutions in its suite.

AHA Endorsement: Boston Mutual Life Insurance Company

Driving Value Across Enterprise Document Management: A Core IT System

Case Study

Survey results and case studies highlight hospital perception, use and benefit of document and content management solutions as part of its IT infrastructure.

Challenge: Financial Sustainability

AHA Endorsement: Hyland Software

Peer-to-Peer Roundtable on Innovative Workforce Strategies: Achieving Operational Excellence

Flyer

As hospitals face challenges in increasing employee engagement, integrating new leadership, and managing cultural change, this peer-to-peer roundtable brought together hospital executives to share information and results.

Effective Employee Coaching Starts with Human Resources

Article

Health Care Focus: Strategic talent management and its impact on organizational performance and employee retention.

AHA Endorsement: Halogen Software

The American Recovery and Reinvestment Act: Incentivizing Investments in Healthcare

Whitepaper

This paper explores who the stakeholders are, how funds will be allocated, what certification might look like, and where AT&T can assist in this revolutionary shift on health care delivery.

Challenge: Clinical Integration, Financial Sustainability

AHA Endorsement: AT&T - Voice & Data

On-Demand Identity Management

Whitepaper

AT&T; Healthcare Community Online (HCO) provides an on-demand solution for health care that minimizes taxing your organization's resources and time.

AHA Endorsement: AT&T - HIE

Cultural Change: Address Disruptive Behavior and Improve Patient Outcome

Article

Employee engagement, fiscal performance and clinical outcome drive the need to eliminate disruptive behavior; four approaches help create the culture to do so.

AHA Endorsement: Development Dimensions International (DDI)

Health System Cuts Processing Procurement by 85% with ECM

Case Study

MetroHealth decided to eliminate paper and automate processes with a document management system, OnBase, to integrate its paper and enterprise systems.

Challenge: Financial Sustainability

AHA Endorsement: Hyland Software

Strategy Trumps Shortage: Retain a Highly-Skilled Nursing Workforce

Executive Summary

Learn Monongalia County General Hospital's strategies to retain professionals, delay nurse retirement, engage nurses, and foster longevity and loyalty.

Challenge: Cultural Transformation

AHA Endorsement: Halogen Software

403(b) Plans and Current ERISA Fiduciary Best Practices

Whitepaper

The paper focuses on areas where application of ERISA fiduciary duties to 403(b) plans creates special situations that do not occur with 401(k) plans.

AHA Endorsement: Diversified

Your Readmission Review Process: The Best Defense Is a Good Offense

Executive Summary

AHA Solutions Signature Learning Series Webinar discusses: View from Washington; Setting the Stage: Overview of Readmissions; Borgess Medical Center Case Study.

Challenge: Care Continuum

AHA Endorsement: Executive Health Resources (EHR)

Howard Regional Health System Remedies Email Archiving and Migration

Case Study

Quest Archive Manager helps store and manage messaging information while controlling growth, enforcing policies for compliance and enabling email discovery.

AHA Endorsement: Quest Software

Case Studies: Vocera Communication System

Case Study

Vocerays innovative communication solution and rewarding user experience set the stage to define a new standard of efficiency for healthcare enterprises.

AHA Endorsement: Vocera Communications

RFID Hospital Case Study: Detailed Equipment Reports, Quick Response

Article

Genesis Health System applied AeroScout tags to infusion pumps, wheelchairs and stretchers, making a disaster drill run safely, efficiently, and cost effectively.

Challenge: Care Continuum, Financial Sustainability

AHA Endorsement: AeroScout

What's New in Wayfinding? Developments in Hospital Signage

Advertorial

Wayfinding Solutions from CS&G; now includes green design, handheld technologies, hi-def displays, LEP, maps and guides, kiosks, and online info.

AHA Endorsement: Cooper Signage & Graphics (CS&G)

CyraCom Helps Healthcare Providers Cut Costs and Improve ADA Compliance

Article

Live access for health care providers to nationally certified ASL interpreters to facilitate communication with patients who are deaf or hard of hearing.

Challenge: Clinical Integration, Cultural Transformation

AHA Endorsement: CyraCom, LLC.

Wi-Fi-based RFID Solutions Improve Hospital Care and Efficiency

Case Study

Case Study: Belgium's Jan Yperman Hospital uses RFID to ensure efficient use of equipment, quick location of disoriented patients and safety of nursing staff.

Challenge: Care Continuum

AHA Endorsement: AeroScout

Wi-Fi-Based Temperature Monitoring for Safety and Regulatory Compliance

Case Study

St. Joseph's Hospital Health Center deploys an AeroScout wireless temperature monitoring solution that leverages its Cisco Unified Wireless Network.

Challenge: Care Continuum

AHA Endorsement: AeroScout

The AHA Endorses Integrated Wayfinding Solutions from CS&G

Press Release

Cooper Signage and Graphics' helps hospital visitors orient themselves in a health care setting through exterior and interior signage systems

AHA Endorsement: Cooper Signage & Graphics (CS&G)

Methodist Healthcare of San Antonio Enhances JCAHO Compliance

Case Study

PolicyTech Policy and Procedure Manager software stores data with a robust search engine, automates review and approval system and infuses media.

Challenge: Clinical Integration

AHA Endorsement: NAVEX Global

LiveProcess helps Riverside County, CA Improve Response to H1N1 Outbreak

Case Study

LiveProcess is the market leader in web-based emergency preparedness and incident management solutions for health care.

AHA Endorsement: LiveProcess

Vecna Kiosk FAQ

Tool

Vecna aligns kiosk technology with end user needs, while ensuring that clinical stakeholders stay connected at each critical point of patient interaction.

AHA Endorsement: Vecna Medical

Solution Brochure: Vecna Kiosks

Flyer

QC Kiosk from Vecna Medical: Streamline health care delivery, increase revenue, improve patient safety and satisfaction, customize workflow.

Challenge: Care Continuum, Financial Sustainability

Making a Case for Automated Talent Management

Whitepaper

The Georgia Quality Initiative finds LTC facilities with happy employees have greater patient satisfaction and safety.

AHA Endorsement: Halogen Software

Background Checks: An Essential Risk Management Tool

Article

Background checks on all new hires and a program of regular inquiry about possible staff sanctions and criminal behavior limits employer liability.

AHA Endorsement: Certiphi Screening Incorporated

Top Hospital Realizes Local and Global Interoperability with ECM-EMR Integration

Case Study

Cleveland Clinic reaches beyond simple data exchange to share information regardless of location or facility, vendor or machine, file type or origin.

Challenge: Clinical Integration, Care Continuum

Orlando Health Streamlines Email Archiving with Quest

Case Study

Archive Manager meets requirements for scalability, openness end user transparency and boasts a noninvasive technology that requires little configuration.

AHA Endorsement: Quest Software

Health Care Employee Performance Management Solution

Flyer

Halogen eAppraisal Healthcare offers organizations an affordable and convenient way to automate time-consuming, paper-based appraisal processes.

AHA Endorsement: Halogen Software

Achieve Excellence through Employee Performance and Talent Management

Case Study

This IDC study investigates how CentraState Healthcare System leveraged Halogen Software's employee performance and talent management solution.

Challenge: Cultural Transformation

AHA Endorsement: Halogen Software

Language-Based Discrimination and Title VI of the Civil Rights Act of 1964

Whitepaper

In health care, the patient's right to receive language assistance in his or her native language is enshrined in one of this country's landmark civil rights laws, the Civil Rights Act of 1964. Risk managers and compliance officers should take notice of a new set of civil rights enforcement priorities that include illegal language-based discrimination.

Challenge: Care Continuum, Cultural Transformation

AHA Endorsement: CyraCom, LLC.

Whitepaper: Electronic System Supports CMS Never Event Initiative

Whitepaper

Facilitate mandatory reporting requirements from governing bodies, heighten the success of patient safety initiatives and improve the culture of safety within health care.

AHA Endorsement: RL Solutions

Healthcare Organization Achieves 100% On-Time Employee Performance Appraisals

Case Study

Halogen's eAppraisal automates employee performance appraisal process, improving overall value, completion rates and strategic alignment.

Challenge: Cultural Transformation

AHA Endorsement: Halogen Software

The AHA Endorses Procedure Management Software from Navex Global (formerly PolicyTech)

Press Release

Policy & Procedure Manager software allows effective coordination and management of all the policies and procedures instituted throughout a hospital.

AHA Endorsement: NAVEX Global

PolicyTech Slashes Six Months Off San Juan Regional Medical Center's Policy Process

Case Study

PolicyTech helped SJRMC connect its policies to its seven outside health care facilities and improve its policy management system.

Challenge: Clinical Integration

AHA Endorsement: NAVEX Global

AcqHire Solutions to Hire and Promote the Best

Flyer

DDI's AcqHire solution suite improves every critical step in the hiring process: Strong Start, Targeted Selection, Job Simulations, Screening and Testing.

Challenge: Cultural Transformation

AHA Endorsement: Development Dimensions International (DDI)

Healthcare Exit Assessment Survey

Advertorial

Increasing numbers of healthcare organizations are trusting HR Solutions to conduct their Exit Assessments, which offers the following fundamental advantages.

AHA Endorsement: Avatar - Employee

The AHA endorses the Employee Exit Surveys from HR Solutions

Press Release

The AHA-endorsed solution is an outcomes-based consulting approach to retention issues that seamlessly integrates engagement and exit data.

AHA Endorsement: Avatar - Employee

HR Solutions At a Glance

Other

HR Solutions is an Employee Engagement/Satisfaction Survey specialist offering robust action planning and reporting solutions with actionable results.

AHA Endorsement: Avatar - Employee

SIS and the Joint Commission 2008 National Patient Safety Goals

Flyer

The purpose of the Joint Commissions National Patient Safety Goals is to promote specific improvements in patient safety. The Goals presented in this document highlight problematic areas in healthcare and describe evidence- and expert-based solutions to these issues.

Challenge: Care Continuum

AHA Endorsement: Surgical Information Systems (SIS)

Email Archiving: Automated, Efficient, Cost Effective

Case Study

Case Study: Palmetto Health chooses Quest Archive Manager to automate email archiving and ensure legal compliance.

AHA Endorsement: Quest Software

Establish a Health Care Organization Leadership Development Curriculum

Case Study

Presbyterian conducted interviews to determine specific behaviors that set the best leaders apart then built a leadership development initiative accordingly.

AHA Endorsement: Development Dimensions International (DDI)

Case Study: Bassett Healthcare Increases Surgical Charge Capture

Case Study

Surgical Information Systems provides functionality to plan, deliver, manage and measure clinical and financial outcomes of surgical services.

AHA Endorsement: Surgical Information Systems (SIS)

Build Best Practices into Your Hiring and Promotion Processes

FAQ Sheet

AcqHireSM for Health Care consists of four integratable components: Success ProfilesSM, Screening and Testing, Interviewing, and On-boarding.

AHA Endorsement: Development Dimensions International (DDI)

The Benefits of Online Policy & Procedure Management

Article

Automated risk management systems support sound health care practices in compliance and accreditation, document management, education and patient safety.

Challenge: Clinical Integration

AHA Endorsement: NAVEX Global

Growing Content Management into an Enterprise Strategy

Case Study

When Sharp began implementing Cerner Millennium in its hospitals in 2006, it soon discovered that OnBase delivered value across all departments, including enabling the EMRs to provide clinicians with a complete patient record.

Challenge: Clinical Integration, Care Continuum

AHA Endorsement: Hyland Software

Doctors Community Hospital Improving the Patient Experience with an IPC Solution that Pays for Itself

Case Study

To improve the overall patient experience, Doctors Community Hospital began implementing Interactive Patient Care (IPC) technology from GetWellNetwork. Today, the solution provides more efficient and engaging patient education, expanded communication tools and peerless entertainment amenities.

Challenge: Care Continuum, Financial Sustainability

AHA Endorsement: GetWellNetwork