Resource:

Customer Insights: University Hospitals

Case Study

Challenge: Care Continuum  Financial Sustainability  Clinical Integration  Cultural Transformation  

Content provided by AHA Endorsement partner: ShiftWise

Explore how University Hospitals achieved faster, more accurate and standardized credential verification across the entire organization.


University Hospitals (UH) is one of the nation’s leading health care systems, the second largest private sector employer in Northeast Ohio and one of the top five largest private sector employers in the state of Ohio. More than 24,000 physicians and employees constitute UH and its eleven facilities, and together they perform more than 4.5 million outpatient procedures and nearly 63,000 inpatient discharges annually.

The Challenge:

  • Stringent, organization-wide requirements for screening contingent staff
  • Time-consuming, manual and paper-based processes
  • Repetitive screening processes at multiple facilities

The ShiftWise Solution:

  • Online verification of credentials, tests, immunizations and documents utilizing ShiftWise VeriStaffTM
  • Notifications for approaching and expired credentials
  • Electronic signature on each verification to ensure audit trail
  • Real-time and historical staff credential data

Powerful Outcome:

  • Faster, more accurate and standardized credential verification across the entire 11-hospital organization
  • Simplified, automated compliance with industry staffing requirements, such as those outlined by the Joint Commission
  • Easy electronic access to all documentation for potential candidates for temporary placement

 

Read the full case study to learn how the solutions delivered these results.