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Cleveland Clinic realizes local and global interoperability
Cleveland Clinic turned to the OnBase ECM software suite to integrate clinical content like EKGs, photos, paper charts, forms, insurance information.
The Customer
One of the top hospitals in the U.S., the Cleveland Clinic treats patients from across the country and around the world. With the main campus in Cleveland, Ohio, the Cleveland Clinic also has more than 60 facilities across the region and in Florida, Canada and Abu Dhabi. In 2008, the health system recorded 3.3 million patients and 50,000 hospital admissions.
From the start, the health system knew OnBase would be one of the most important systems at the Cleveland Clinic, critical to users throughout the health system because of the information it would provide to clinicians.
Before implementing, the Cleveland Clinic collaborated with other large health systems using OnBase and the Epic EMR to learn their best practices. The health system learned two key lessons: centralised scanning improves quality and reduces costs, and creating a governance committee is important to establishing enterprise standards and prioritising projects.
The Challenges
- Make clinical documents available through the Epic EMR
- Give physicians access to patient documents during referrals
The Results
- Augments Epic EMR for a more complete patient record
- Supports interoperability
- Creates more time for physician and patient interaction
