Resource:

Allina Completes an EHR with Enterprise Content Management

Case Study

Challenge: Financial Sustainability  

Content provided by AHA Endorsement partner: Hyland Software

To work better and faster from the bedside to the back office, Allina chose the OnBase enterprise content management (ECM) suite.


Executive Summary

To give patients the best care possible, Allina Hospitals & Clinics set a goal of “One patient. One record.” However, even with an electronic health record (EHR) as strong as Epic about to be implemented across the health system, Allina knew it wasn’t enough. Up to 25 percent of patient information would still exist outside of the patient record – paper, forms, faxes, clinical images and more.

Beyond the EHR, paper and disconnected systems slowed down care and operations in departments across the health system – from Accounts Payable and Human Resources to the Laboratories and Home Health Care.

To work better and faster from the bedside to the back office, Allina chose the OnBase enterprise content management (ECM) suite. OnBase allows Allina to capture patient content and make it a mouse-click away in Epic. Allina also uses ECM to automate manual processes system-wide and integrates it with software applications like GE and Lawson.

Read on to learn why and how Allina uses ECM as a core IT system. In this in-depth enterprise case study, you’ll learn:

  • Why each area at Allina needed to eliminate paper
  • How these areas deployed ECM
  • How Allina leverages its technology investments and minimizes IT resources with one ECM solution system-wide
  • The real results that improve patient care and the bottom line, realizing a return on investment in less than one year