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Hospital Advances Care by Envisioning Internet of Everything
Miami Children’s Hospital connects people, process, data, and things to transform hospital caregiver - patient experience.
We are entering the next big phase of the Internet, the Internet of Everything, in which people, process, data, and things are connecting at unprecedented scope and scale, making network connections more relevant than ever before. Miami Children’s Hospital is leading the way in taking advantage of innovative connectivity to create value for its medical staff, patients, and their families.
Challenge
Miami Children’s Hospital is among the top children’s hospitals in the nation, and is ranked in all 10 pediatric subspecialty categories assessed by U.S. News & World Report in its 2013-14 “Best Children’s Hospitals” publication. The hospital offers more than 40 pediatric specialties and subspecialties and is home to the largest pediatric teaching program in the southestern United States.
MCH recently embarked on two connectivity projects. Ed Martinez, senior vice president and chief information officer at Miami Children’s Hospital, says, “Our critical short-term goal was to support bring-your-own-device (BYOD) initiatives for our clinicians by expanding access to patient electronic medical records (EMRs) from the moment they walk through the front door. The longer-term goal was to continue in our efforts to engage patients and guests by adding navigation, hospitality, and education components into our innovative iPhone Fit4KidsCare app.” MCH originally launched Fit4KidsCare to relay ER and urgent care wait times, give driving directions to the main hospital and nine clinic locations, and display online physician directories. It was a big hit with patient families, and Martinez was eager to expand its scope.
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