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Hospital Pioneers Wi-Fi Patient Apps with Cisco BYOD Solution
Learn how Miami Children’s Hospital uses wireless solutions to innovate patient care and transform the hospital experience.
Business Challenges
Miami Children’s Hospital (MCH) is rated among the top children’s hospitals in the nation. For the third consecutive year, MCH was mentioned in all 10 pediatric subspecialty categories by the U.S. News & World Report 2013-14 “Best Children’s Hospital” rankings.
Always on the forefront of healthcare innovation, MCH needed to upgrade and expand its existing wireless network to support two objectives. Ed Martinez, senior vice president and chief information officer at Miami Children’s Hospital, says, “Our critical short-term goal was to support bring-your-own-device (BYOD) initiatives for our clinicians, extending access to patient electronic medical records (EMRs) from the moment they walk through the front door.
“The second goal was to enhance the patient care experience through high-speed guest Wi-Fi access and our unique Fit4KidsCare apps,” says Martinez. His strategy was to use wireless technology to engage patients and guests with gaming, navigation, and education apps. Fit4KidsCare was originally launched to relay emergency room and urgent care wait times, give driving directions to the main hospital and nine clinic locations, and provide an online physician directory.
Martinez continues, “Navigating through our large hospital complex can be challenging. We developed a wayfinding navigation tool for Fit4KidsCare that helps people find their way around using interactive maps and directions. But we needed more wireless bandwidth and coverage to support both goals.”
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