AHA Endorsement:
Care Transitions
“Vocera Care Transition had the communication solution we needed to improve patient education of discharge instructions, which ultimately results in safer and healthier patients after hospital care.” – Cheryl Bailey, BSN, MBA, Chief Nursing Officer/Vice President-Patient Care, Cullman Regional Medical Center
Breakdowns in communication between health care providers are the root cause of 80 percent of adverse events, according to a 2010 report by The Joint Commission. Communication gaps within health care organizations often happen in patient hand-off scenarios, whether between individual caregivers during shift change, among units during transfer or from acute- to post-acute care facilities. Accurate and consistent communication improves patient care, safety, experience and outcomes. It also improves overall staff workflow and satisfaction, and it reduces hospitals’ and care systems’ risk of sentinel events.
Why We Endorsed Care Transitions Solutions from Vocera
We identified the Vocera Care Transitions solution as a leader in providing secure, repeatable, and documented delivery of hand-off communication to improve patient outcomes as well as patient understanding of care. Complementing existing communication and electronic health record systems, it is intuitive and inclusive, supporting multidisciplinary use by physicians, nurses and patients. Robust analytics, benchmarking reports and customizable alerts differentiate the Vocera solution, providing management and quality teams unprecedented visibility into hand-off performance. Delivered as a software-as-a-service solution, the system aggregates best practices across participating hospitals, elevating patient safety and expediting patient flow.
Vocera Care Transition bridges the gap between care providers and patients. The solution provides management and quality reports to audit the content, efficiency and competency of every patient care transition enterprise wide.
Company Website: http://www.vocera.com
- Article: HIPAA-compliant app: Reduce Readmissions - Discharge Communication
- Case Study: Vocera Care Transition Streamlines Hand-Offs to Improve Patient Safety and Satisfaction
- Tool: Ingalls Memorial: Streamlining Hand-Offs to Improve Patient Safety and Throughput
- Tool: Improving Patient Care, Safety and Satisfaction with Better Discharge Communication
- Other: Improving ED Throughput with More Efficient Hand-offs