AHA Endorsement:

Patient and Clinician Education Platform

“I am excited about being able to use the platform to create personalized learning programs and Remote Monitoring of Medication Adherence for Veterans with Chronic Liver Disease and Hepatitis C, and for clinician education to streamline … processes and reduce wait times.” – Dr. Prashant Pandya, Chief of Hepatology, Kansas City VA Medical Center; Head of Innovation, VA Heartland Network – VISN 15

As health care shifts from volume- to value-based care, hospitals are seeking to improve patient and population health outcomes. One important strategy is to engage health care users through education and remote contact points. Effective education aids patients, families and caregivers in understanding the patients’ conditions and treatments and in making better-informed decisions about their care. In addition, it raises the likelihood that patients will adhere to their care plans ― helping to improve outcomes and patients’ satisfaction with their care. Improved patient education also can reduce readmissions by more than 30 percent.1

To effectively educate health care users, organizations need a platform that provides condition-specific educational content and engages patients to participate in their care.

Why We Endorse iHealthEngines’ Patient and Clinician Education Platform

After a thorough review of solutions designed to address these needs, the AHA has awarded its endorsement to iHealthEngines’ Patient and Clinician Education Platform. The solution stands out because it:

  • Automatically prescribes and delivers education content based on patients’ unique health care needs
  • Offers the flexibility to use content from various sources
  • Enables hospitals to motivate patients to adhere to their care plans by providing rewards for completing education modules, and enables hospitals to track patients’ engagement with the education
  • Automatically prescribes remote contact touch points that enable patients to report recovery progress to physicians between clinic visits
  • Allows patients to engage with their providers through the “Ask the clinician” feature
  • Offers patients learn-anywhere-anytime convenience via mobile devices and PCs
  • Allows patients to rate their clinician at every touchpoint, giving health care organizations another way to measure patient satisfaction

iHealthEngines’ Patient and Clinician Education Platform engages and empowers patients, families and caregivers to actively participate in their care. Hospital training managers can also use the platform to create effective personalized programs, track completion and measure the impact of every training module on organizational performance objectives.

  • The platform delivers educational content personalized to each patient’s conditions, language and other characteristics
  • With the help of automation, clinicians can prescribe interactive content from a wide variety of sources
  • Clinicians also prescribe remote contact touch points that enable patients to feed information back to physicians in real time and between clinic visits (e.g., treatment adherence for congestive heart failure or post-surgery progress and recovery)
  • Patients use PCs, tablets or mobile phones to securely access the platform’s content, ask their clinicians questions about their care plans and provide feedback on their education and clinician’s performance
  • As patients learn, they complete health literacy quizzes to earn credits redeemable for discounts, co-pay coupons or other health care benefits

Company Website: http://www.ihealthengines.com