AHA Endorsement:
Physician Engagement/Satisfaction Surveys
"In all of the evaluation processes that I have been through, the HR Solutions survey is the best instrument that I have ever seen." – Richard Parks, CEO, West Tennessee Healthcare System
Research shows that physicians who are satisfied with their health care organization's technical and service support will remain loyal and recommend that organization to their patients. While satisfaction surveys have been traditionally used to gain physicians’ opinions, hospitals are finding that engagement surveys are more effective and have a higher return on investment.
Why We Endorsed Physician Engagement/Satisfaction Surveys from Avatar Solutions
Avatar Solutions ActionPro® repeatedly gained mention as a valuable tool to provide analytics once the surveys themselves are completed and was considered a differentiator by clients. This is important because the true value-add of surveys lies not simply in collecting the data, but in understanding and acting on the data to drive improvements. ActionPro is a unique tool that facilitates the reporting and action planning process for users of Avatar Solutions Physician Engagement Surveys, Employee Engagement Surveys and Exit Surveys. In addition, feedback on the Avatar Solutions service offerings was very positive, reflecting the high levels of service delivered.
Avatar Solutions Physician Engagement Surveys enable hospitals to gain invaluable insights critical to improving communications, building physician relationships and attracting new patients. They offer a tailored, flexible approach that guides management in Turning Data into Action®.
Avatar Solutions four-step process begins by partnering with selected managers and physicians to design the organization’s survey. Surveys are administered online, offline or via telephone interactive voice response.
Multiple types of data analysis are available to meet hospitals’ needs. The Avatar Solutions ActionPro online tool facilitates the reporting and action planning process.
Confidential, one-on-one physician interviews help substantiate survey findings and prioritize post-survey action planning. Learn more at www.avatarsolutions.com.