Better Manage Your Physician Workforce with a Data-Accurate Referral System

To better coordinate care and give patients, employees and ACOs access to relevant services and specialties, hospitals are integrating relationships and resources across sites — resulting in the need to manage an expanded workforce.

VIIAD’s Provider Referral Management Solution, which has earned the exclusive endorsement of the American Hospital Association (AHA), enables hospitals and health systems to optimize and manage their expanding clinical workforce for improved care of their patient and community populations.

Through VIIAD’s cloud-based referral management platform, hospitals can enhance patients’ care by quickly referring and scheduling them with appropriate care providers. Providing real-time data accuracy, the platform stratifies providers according to insurance plan acceptance, specialty, availability or other tailored data, helping hospitals optimize clinical staff utilization. It also identifies clinicians based on patient needs and preferences for language(s) spoken, gender and proximity.

Empowered with these provider choices — along with information on deductibles, copays and other patient-specific insurance status via a real-time “health ticket” virtual ID — patients can make informed decisions about their care. The platform also offers the capability for patients to select providers, make or reschedule appointments, and provide feedback that will be escalated to hospital staff for immediate attention.

Able to integrate with any network or system, including electronic health record systems and patient portals, the flexible, file-format-agnostic platform can support hospitals as their systems evolve. And its interoperability with claims and payment databases allows providers to upload patient records to the referral order to support insurance claims.

Following the proprietary AHA Due Diligence Process™, a number of factors led the AHA to award its endorsement to VIIAD’s Provider Referral Management Solution:

• It is well-proven in the health care field, with 150 health care organizations including 22 hospitals using the solution. In addition, it has demonstrated a client retention rate of up to 98 percent.
• Unlike other solutions reviewed, it can scale to handle any number of concurrent implementations.
• It synchronizes various data sources to deliver accurate information to administrators, providers and health care users in real time.

 

Learn more about VIIAD’s Provider Referral Management Solution on our website.