AHA

Industry sources cite communication breakdown during hand-offs as the single largest source of medical error and the root cause of more than 80 percent of sentinel events. Effective communication during transitions of care is essential to avoiding treatment delays, medical errors and unsafe practices that compromise patient safety. This webinar helps hospitals optimize patient flow, while improving patient safety and satisfaction. Hear the approaches two hospitals have taken to reduce wait times, improve financial performance and increase patient and staff satisfaction.

What You Will Learn:

• Key opportunities for improved patient throughput
• Tactics to return nurses to the bedside and reduce hand-off times
• Best practices to create accountability and compliance with hand-off procedures

Speakers:

• Kathy Mikos, DNP, RN, Chief Nursing Officer and Vice President of Patient Care Services, Ingalls Memorial Hospital
• Paul Zielske, ADN, BS, MBA, Director of Critical Care and Emergency Services, Ingalls Memorial Hospital
• Suzanne Martinez, RN, Director of Emergency Services, El Centro Regional Medical Center