Ingalls Memorial Hospital's Journey to Improved Patient Satisfaction, Throughput and Reduced Bad Debt
NAHAM 2012 Networking Event

  • Event Date:
  • Event Time: 07:00 PM Pacific
  • Event Type: Live Signature Learning Series
  • Location: The Harbor House, 831 W. Harbor Drive, San Diego, CA 92101

Download the Agenda to learn moreOverview
Did you know that patients are the most underutilized resource in health care? Join us for a wonderful dinner and discussion on how hospitals can increase patient engagement and satisfaction by implementing self-service solutions. Ingalls Memorial Hospital shares its exciting story about how kiosks have helped reduce patient wait times and improve efficiencies, resulting in higher patient satisfaction and revenue.

May 10, 2012 Vecna Roundtable Event InvitationHighlights
You will learn proven strategies for improvement, innovative solutions to your biggest patient access challenges and how patient kiosks can:

  • Expedite patient check-in, eliminate paperwork and increase throughput
  • Reduce accounts receivable, lower costs, automate co-pays and improve collections
  • Reduce patient wait times, improve data accuracy and improve patient engagement

 

Reserve Your Spot
To maintain an intimate dinner discussion, space is limited. Registration is required, but there is no fee to attend. Please RSVP by May 3 by contacting Phil Caron at 312.895.2515 or pcaron@aha.org.

 

Agenda:

7:00pm

Registration and Dinner

7:15pm

Welcome and Opening Comments from the American Hospital Association

  • Sue Simpson, AHA Solutions, Inc.
7:30pm Implementing Point of Care and Patient Services With Kiosks
  • Susan L. Adams, Revenue Cycle Consultant, Ingalls Memorial Hospital
  • Jan Santacaterina, System Analyst, Kiosk Administrator, Ingalls Memorial Hospital

Discussion and Q&A to follow





Partners:

AHA Solutions Signature Learning Series events are exclusively offered to hospital personnel. There is no charge to attend.

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