Telemonitoring and Case Management Improve Diabetes Care
The New York City Health and Hospitals Corporation Case Study

  • Event Date:
  • Event Time: Noon Central

From this webinar, learn practical solutions for implementing a chronic disease management program leveraging the latest telehealth technology. The New York City Health and Hospitals Corporation shares how it leveraged a centralized care management program utilizing telehealth tools to improve clinical outcomes and lower system-wide cost for patients diagnosed with diabetes mellitus or heart failure.

Obstacles to implementation will be discussed so that participants can gauge their system’s “Readiness for Change.” Learn the key components of a successful telehealth care management program and recommendations for customizing the program design to meet both the patient’s and the health care system’s needs. You’ll walk away with an understanding of the length of time required to implement a chronic disease management program utilizing telehealth, what can realistically be achieved and who needs to be involved in day-to-day operations. In addition, practical guidelines will be shared for staffing.

What You Will Learn:

  • Examine an established diabetes telehealth program serving an urban Medicaid population that has been in place since 2006
  • Learn about clinical procedures and protocols and examine patient engagement and clinical outcomes
  • Discuss barriers to scalability and long-term sustainability that must be overcome to provide a realistic solution for the growing diabetes epidemic

Partner(s):

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