Improve Health Care with an Incident Reporting System
featuring Denmark's National Board of Health
- Event Date:
- Event Time: 1 p.m. Eastern
Denmark is the first country in the European Union to have a national adverse incident system that is accessible to everyone, including its citizens. Denmark’s National Board of Health covers 122 hospitals and 5.5 million lives in 98 municipalities.
The implemented incident reporting system identifies risk and opportunities for improvement to gain a complete picture of patient care. Health professionals are required to report both errors and unintended accidents in hospitals. This empowers the Board to communicate lessons learned in one part of the health care system to other regions, discouraging health care professionals from repeating adverse events and helping them share best practices for future patient care. The resulting increase in incident reporting has encouraged The Denmark Board of Health to change its reporting focus from the event itself to the environment and circumstances surrounding the event, in hopes of providing new insight into possible solutions.
You Will Learn:
- How an entire country improved its delivery of care by implementing an incident reporting system
- What aspects of a system must be included for the kind of outcomes Denmark gained
- How patients and citizens are encouraged to engage in their care
Speaker:
- Jorgen Hansen, Senior Medical Officer, Denmark’s National Agency for Patient Rights and Complaints
Partner(s):
