Understanding the Unique Challenges of Hiring in Continuing Care
Harnessing Behavioral Assessments to Enhance Performance and Retention

  • Event Date:
  • Event Time: Noon Central

Hiring better-performing employees who deliver better patient/resident care is an important goal of every health care organization.

This webinar discusses why the culture in continuing care is unique. It also illustrates how the use of behavioral assessments in the hiring process is the key to ensuring organizations are hiring compassionate caregivers for their residents, and to helping them improve staff turnover and reduce costs.

Topics of Discussion

  • High costs of turnover and the impact of hiring the wrong person
  • Recruiting to reduce costly turnover in continuing care
  • Using behavioral assessments in the interview process
  • Selecting candidates who are truly service-oriented and care about the people they care for

 

And, you'll get an overview of HealthcareSource Staff AssessmentSM — a behavioral science-based survey validated for continuing care that measures competencies such as: Work Ethic, Attendance, Customer Focus, and Compassion

What You Will Learn

  • The unique challenges of the continuing care environment
  • The key role the hiring process can play in addressing these challenges
  • The benefits of focusing on hiring techniques for the continuing care environment
  • Examples of how to use behavioral assessments to enhance performance and retention

 

Partner(s):

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