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Interpretation and Translation Services

Provided by CyraCom

 

The Need for Quality Language Solutions is Not Open to Interpretation

According to a recent US Census, more than 37 million U.S. residents are foreign born, 54 million people speak a language other than English at home, and 24 million people speak English less than "very well" and are classified as Limited English Proficient (LEP). According to Fred D. Hobby, President and CEO of the American Hospital Association’s Institute for Diversity, “There is plenty of evidence that links poor outcomes with poor communication. Without professionally trained interpreters, hospitals can expect to perform unnecessary tests, have an increase in the average length of stay, and experience a decrease in patient satisfaction when treating non-English speaking patients. Poor communication can be as hazardous as no communication."

Healthcare interpreters help patients to communicate with doctors, nurses, general medical staff and administration. In order to be aware of and sensitive to how patients receive information, and accommodate regional and cultural differences among people speaking even the same language, interpreters need a deep knowledge of medical and colloquial terminology in both languages. Growing language barriers slow down hospital patient flow at a time when process improvements and increased asset utilization are critical issues. Finding a way to offer health care service to patients speaking foreign-languages while providing quality care is a goal all hospitals share.



Tenemos una solución  (We have a solution)

With a continually diversifying population and culture base, the challenge of communicating through linguistic differences, at even the most basic level, is overwhelming. Since providing effective and efficient care is dependent upon the ability to properly communicate, it is imperative that hospitals have a method to communicate with patients in all languages.

The interpretation and translation solutions offered by CyraCom have been awarded the AHA endorsement because CyraCom is healthcare focused, offering innovative language solutions, including Over-the-Phone Interpretation, Video Interpretation as well as Translation and Localization. Interpretation and translation solutions are able to overcome otherwise insurmountable communication gaps.



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